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The air holidays and flights shown are ATOL protected by the Civil Aviation Authority.Our ATOL number is ATOL 6075.
ATOL Protection extends primarily to customers who book and pay in the United Kingdom.
Click on the ATOL logo at the left if you want to know more. |
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| As a member of the Association of Bonded travel Organisers Trust Limited (ABTOT),
an Association approved by the Department of Trade and Industry, this company has provided a Bond to meet the requirements
of the Package Travel,
Package Holidays and Package Tours Regulations of 1992. These regulations apply to packages sold in the UK and this Bond provides
security for
money paid to its UK customers and for their repatriation to the UK in the event of this company's insolvency. |
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| All our Holiday Houses are required to be registered with the local tourism authority,
although not all have been assigned official categories. |
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INSURANCE
PLEASE NOTE THAT THIS INSURANCE IS AVAILABLE TO UK RESIDENTS ONLY
Travel insurance is a vital aspect of booking a holiday, giving you protection against unforseen circumstances that could
otherwise spoil your holiday.
It is important that you purchase travel insurance that properly covers your participation in whatever activities you may
undertake at the time
that you make your booking. To assist you with this, we have arranged competitive travle insurance from Travel & General Insurance
Company plc to specifically meet your needs on your holiday.
To arrange cover complete Section 5 of the Booking Form or simply call 0870-199-9191. Should you decide not to purchase our
insurance, you must
provide us with details of your alternative insurance on the booking form.
The schedule of the cover below sets out a summary of the cover provided by our tailored insurance, and should be read in
conjunction with the policy. This policy is underwritten by Travle & General Insurance Company plc,
except for Section K (Legal expenses), which is underwritten by DAS Legal Expenses Insurance Company Limited. Both insurers
are authorised and regulated by
the Financial Services Authority.
Single trip policy Schedule of Cover:
Section Sum insured per person Excess per person
Standard cover
| A |
Cancellation and curtailment charges |
Up to
£5,000
|
£50
|
| B |
Emergency medical repatriation and associated expenses abroad |
Up to
£5,000,000
|
£50
|
|
Hospital benefit |
£20 for each 24 hour period to a maximum of
£500
|
Nil |
| C |
Emergency assistance in the UK |
Up to
£2,000
|
£50
|
| D |
Personal accident |
Up to
£25,000 (age limits apply)
|
Nil |
| E |
Travel delay |
£20 first 12 hours and
£10 each subsequent 12 hours to maximum of
£100
|
Nil |
|
Missed departure |
Up to
£1,000
|
£50
|
|
Missed connection |
Up to
£1,000
|
£50
|
| F |
Personal possessions |
Up to
£2,500
|
Nil |
|
Delay baggage (after 12 hours) |
Up to
£100
|
Nil |
|
Travel documents |
Up to
£500
|
£50
|
| G |
Personal money |
Up to
£250
|
£50
|
| H |
Hijack |
£50 for each 24 hour period to a maximum of
£500
|
Nil |
| I |
Mugging |
£50 for each 24 hour period to a maximum of
£500
|
Nil |
| J |
Personal liability |
Up to
£2,000,000
|
£250
|
| K |
Legal expenses |
Up to
£25,000
|
Nil |
Medical Emergencies
A 24 hour medical emergency service is provided by Global Response; from Greece call 0044 870 990 3449.
Premiums including Insurance Premium Tax
| Period |
Per person |
Family |
| Up to 10 days |
£15.00
|
£37.50
|
| Up to 17 days |
£19.00
|
£47.50
|
| Up to 24 days |
£22.00
|
£55.00
|
| Up to 31 days |
£26.00
|
£65.50
|
| Additional week |
£7.00
|
£17.50
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The maximum duration of a Single Trip policy is 45 days.
Children under the age of 2 on the date of departure – Free if accompanied by an insured adult
Children under the age of 18 on the date of departure - 75% of adult premium if accompanied by an insured adult
Family rate - 250% of the adult premium
Person aged 66 to 70 years on departure – Double the base premium
Person aged 71 to 75 years on departure – 2.5 times the base premium
Person aged over 75 years on departure – Please call us on 0870 199 9191
Claims
Should you need to make a claim, please contact our loss adjusters detailed below and request a claim form.
In all correspondence please quote reference 454/Houses of Pelion:-
Claims International Limited, 14th Floor, Leon House, 201 - 241 High Street, CROYDON CR9 1ER.
Tel: 0870 224 7676 Fax: 020 8760 0298 www.cilint.com
All claims must be submitted within 31 days upon arrival back in the United Kingdom.
FOREIGN AND COMMONWEALTH OFFICE
This insurance does not provide any cover in respect of any journey to a destination where the Foreign and
Commonwealth Office has advised against travel.
If you are unsure whether there is a travel warning for your destination,
please check with the Foreign and Commonwealth Office (Phone 020 7008 0232 or 0233 or visit their web-site at
)www.fco.gov.uk
Important declaration
An insurance policy can only provide cover in respect of an event/occurrence which is sudden, unforeseen and beyond your reasonable
control.
Therefore any facts known to you, which could possibly result in you having to make a claim, must be disclosed,
otherwise you may not be covered. In particular you must be able to make the following declaration for yourself and anyone
travdelling with you.
As far as I know neither I, nor my travelling companion(s), nor immediate family,
nor business associate(s), nor anyone I am visiting, nor anyone else for whom I would expect to be covered:
- are waiting for or has knowledge of the need for an operation, hospital consultation or any other hospital treatment or investigations
including the results of a routine test;
- have been seen by a specialist or been admitted to a hospital overnight in the last 12 months (other than for regular check
ups);
- have received treatment, or are waiting to receive treatment, including regular medication within the last 5 years.
- have any pre-existing and on-going medical condition that could reasonably be anticipated to give rise to a complication needing
medical intervention
prior to or during a journey (if in doubt check with your general practitioner).
- have been diagnosed by a registered general practitioner as having a terminal condition;
- know of any circumstances that could be reasonable expected to give rise to a claim under this policy.
If you cannot make this declaration when you take out the insurance, you must contact Healthcheck on 0845 408 0585
Please ensure that you read your policy carefully. If it does not meet your requirements, please return the policy, proof
of premium and any other relevant documents to us within 14 days of receipt and we will refund the premium in full, provided
you have not travelled or made a claim.
Policy Document:
this gives you full details of what is and is not covered and the conditions of cover. You must read the insurance policy carefully.
Conditions, Exclusions and Warranties:
conditions and exclusions will apply to the individual sections of your policy while general exclusions, conditions and warranties
will apply to the whole policy.
Property Claims:
these claims are paid based on the value of the goods at the time you lose them and not on a ‘new for old’ or replacement
cost basis. Your policy will set out what proof the insurer needs to support a claim.
Policy Limits:
most sections of the policy have limits on the amount the insurers will pay under that section. Some sections also include
other specific limits, for example, for any one item or for valuables in total. You are advised to check your policy if you
intend taking expensive items
with you.
Policy Excesses:
under most sections of the policy claims will be subject to an excess. This means that you will be responsible for paying
the first part of each claim. The amount you have to pay is the excess.
Reasonable Care:
you need to take all reasonable care to protect yourself and your property, as you would if you were not insured.
Complaints:
the insurance policy includes a Complaints Procedure which tells you what steps you can take if you wish to make a complaint.
Fraud:
it is a criminal offence to make a fraudulent claim.
Hazardous Activities:
if you are going to take part in hazardous activities where there is a risk of injury, check that your policy covers you.
Cooling Off Period:
Your insurance certificate contains a cooling off period of 14 days during which you can return the insurance document and
get a refund if you have a justifiable reason for being dissatisfied with the cover it provides The Insurance Policy will
be subject to English Law unless agreed otherwise.
PLEASE ENSURE YOU READ YOUR INSURANCE POLICY CAREFULLY
FAILURE TO COMPLY WITH THE TERMS & CONDITIONS OF THE POLICY MAY RESULT IN COVER BEING RESTRICTED
Please also ensure that you obtain an E111/EHIC card from your local Post Office and carry this with you on your Houses of
Pelion holiday
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